(Applies to: all versions of FusionBB)
Problem: Members report that when they type in the punctuation code to make a smilie, the smilies sometimes show up and sometimes don't.
This problem has to do with how the software 'sees' the punctuation. If a member types : and P (a colon followed by a capital P) to make a 'tongue' smilie, the software sometimes misinterpets this as regular punctuation in a sentence and won't change it into the wanted smilie.
The best way to remedy this is to have members user the smilie box to the left of the text box (when they're adding or editing a post). They may also type in the code for that smilie if they're not in the editing section. (For instance, typing :crazy: will give you one type of smilie, while :surprised: will give another.)
If your members use smilies a lot in their posts, they can choose the More Smilies option while making a post and then minimize the resulting smilie box. They can then use it as a resource when they want to add a particular smilie to their posts. (This 'More Smilies' pop up is independent of the post and can stay minimized in their browser for as long as they need it-- even after they've uploaded their post.)