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Username Post: User login issue
JoshPet
FusionBB Developer
Posts 6722
JoshPet 		09-29-11 01:46 AM - Post#85724    

Bouch, from 3.0 to current version, the password encryption method did change - thus cookies etc... can really cause some confusion. If users are having trouble, here's things to try.

- If they can login, have them change their password - even if they change it to the same thing, changing it ensures it's encrypted properly.

- Ditch all cookies with the my cookies utility under the Help Menu

- If needed, request a temp password to be emailed to them. After they login with the temp password, they can change their password - this again ensures that they know their proper password, and it's encrypted right in the database.



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