Total Posts: 6722
Location: Charlotte, NC
Average Post Ranks%:
09-29-11 01:46 AM - Post#85724
In response to bouche
Bouch, from 3.0 to current version, the password encryption method did change - thus cookies etc... can really cause some confusion. If users are having trouble, here's things to try.
- If they can login, have them change their password - even if they change it to the same thing, changing it ensures it's encrypted properly.
- Ditch all cookies with the my cookies utility under the Help Menu
- If needed, request a temp password to be emailed to them. After they login with the temp password, they can change their password - this again ensures that they know their proper password, and it's encrypted right in the database.
Feel Better, Feel Younger, Sleep Better - Trans-D Tropin
Visit www.BuyTransD.com - use coupon code 1004 to save $20