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Username Post: Database Resync tools & other things missing after upgrade        (Topic#11360)
sb1963
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07-18-09 10:25 AM - Post#82252    



Database resync tools missing - helpfiles are there though.



Options missing from menu although still 'clickable' although target pages missing some text.



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sb1963
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07-18-09 11:33 AM - Post#82254    


    In response to sb1963

options missing from user page - view threads/posts?



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greg
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07-18-09 02:33 PM - Post#82257    


    In response to sb1963

Try uploading the language file from the local folder, install/languages and then once that's done, go into the Language editor and click the Write Files option located in the box labeled "Write New Language Files". That should take care of this. Before doing that, make sure the files have "write" permissions set. I usually have to set these files to "777", but it can vary from server to server.


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VertexBilly
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07-18-09 10:46 PM - Post#82259    


    In response to greg

Yeah that is an issue with the languages not getting uploaded or processed properly.

Billy Cooter
Managing Partner, VertexHost.com


 
sb1963
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07-19-09 03:10 PM - Post#82260    


    In response to VertexBilly

Thanks - tried that. I still have the same problem.

To clarify it's the install/languages file I upload, change it & contents to 666 or 777 then write new language files?

Permissions are sticking ok - I have had it in the past were they don't change as requested.

No errors were highlighted on the install & I'm on a fusion enhanced server - why would I be having this problem?


 
greg
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07-19-09 04:58 PM - Post#82263    


    In response to sb1963

Correct. If that didn't fix it I'd suggest putting in a trouble ticket and let Josh or Billy take a look at it as that is the usual culprit.


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sb1963
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07-19-09 07:48 PM - Post#82265    


    In response to greg

I've tried a few more times, deleted & reloaded. No joy. As it's just the test site I'll leave it another 24hrs before posting a ticket & hope for a response here. I may be doing something dumb that may help someone else if it's pointed out what!


 
Chris Peterson
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07-19-09 10:46 PM - Post#82268    


    In response to sb1963

In all cases I've seen, manually moving the language files from the \install\languages\english directory to the language\english directory fixes this problem (note there is an s on languages in the install directory, there is no s in the regular language directory). After moving them, then use the language editor to write the files out again.


 
sb1963
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07-20-09 01:44 AM - Post#82270    


    In response to Chris Peterson

I'll try that later - that reads slightly different to what I've been doing. I've been re-uploading from my PC copy of FBB3 to the server. Sould like I should be just be moving a folder on the server.


 
Chris Peterson
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07-20-09 08:41 AM - Post#82272    


    In response to sb1963

It amounts to the same thing.


 
sb1963
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07-20-09 10:24 AM - Post#82273    


    In response to Chris Peterson

OK - I'll keep trying.

The install tutorial states that
/config
/language
are the only folders that need the permissions changing for an upgrade - does that still apply on V3?


 
Chris Peterson
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07-20-09 02:02 PM - Post#82275    


    In response to sb1963

I think install and everything under it also needs to be at 777... config and language directories need to be 777 and everything in them also needs to be 777. That should be enough to get through the upgrade process... I may be missing something.


 
sb1963
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07-20-09 03:10 PM - Post#82278    


    In response to Chris Peterson

As per the tutorial I didn't touch the permissions for the install folder. I'm reinstating the 2.3 site again for another attempt at upgrade. I'll 777 the install folder this time.


 
sb1963
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07-20-09 06:28 PM - Post#82280    


    In response to sb1963

Giving up for a bit - 500 server errors running /install/install.php.


 
Chris Peterson
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07-20-09 11:21 PM - Post#82283    


    In response to sb1963

Just so I'm clear, which tutorial are you following? I'll run through a 2.3 -> 3.0 install myself again.

Plus I'll be doing Rutto's here this week sometime, so I'll be refreshed on all the steps.


 
sb1963
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07-21-09 01:43 AM - Post#82285    


    In response to Chris Peterson

The one on here.

I think I'm ok. Billy's taken a look at it & it's fixed. It appears I need to use a different permission than 777 or 666.

On with the testing - don't want to end up EOL!


 
JoshPet
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08-01-09 08:38 PM - Post#82405    


    In response to sb1963

When this issue occurs, as Chris stated, it can be fixed by copying the

\install\languages\english\cp.php file to the language\english\cp.php location.

Note you are copying the clean new package cp.php file from the /install directory, to your active language directory. In some cases, the cp.php file gets screwed up, and thus is missing the language strings for some of the new features. The cp.php language file is rarely customized, so you can simply copy it over with the clean complete file.



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sb1963
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08-02-09 03:18 AM - Post#82408    


    In response to JoshPet

Thanks Josh. Billy mostly fixed it sorting out a permission issue I had but coincidently I did a fresh upgrade just before you posted using the 755 permission that's required on the server & got the same issue. I've copied that whole folder over with no luck. Billy is checking again,


 
sb1963
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08-02-09 08:49 AM - Post#82410    


    In response to sb1963

Thanks. Seems to do this everytime for me. Mostly fixed again. I'll make a fresh post about the other 'missing' stuff.


 
JoshPet
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08-05-09 10:36 PM - Post#82420    


    In response to sb1963

One important critical step I neglected to mention.

After you manually copy up the language strings, go to

- Admin
- Language
- Edit Languages
- Click the "Reload Languauge" button at the top.

This is critical to update the database with the fresh strings. Otherwise, if you make any edits or add any custom menu tabs etc.... when the system creates new language strings, it writes out the file from the strings stored in the database - which if they weren't updated, will simply rewrite the broken language files from earlier. Thus the problem can return.

Also, when uploading the language files, make sure your FTP program isn't timing out and skippping files. Make sure it's overwriting existing files. I had a problem with this using Transmit FTP on my Mac. I had to enable the queue which limits it to 5 files at a time. Otherwise, if I copied them all up and it tried to do too many, it would randomly skip the upload of files, which would confuse the heck out of me with upgrades. Enabling the tranmission queue in your FTP program may help if you are uploading many files at once. Otherwise, uploading in smaller segments may ensure everything gets uploaded.




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