 Rutto
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05-30-07 04:50 AM - Post#45297
Hi guys,
some of my users reported an issue with Firefox hanging while loading my website (www.inpiega.com).
After a quick troubleshooting we understant that this is mostly happening on posts with images and on PCs with a low quantity of RAM.
I noticed that when I open a post with images the Firefox RAM usage is huge (About 140/150MB), for istance try yourself opening this link with an eye on Taskmanager:
http://www.inpiega.com/FusionBB/showtopi...
User: testuser
Password: testpassword
If you don't notice an high RAM usage than leave that window open for a while an you will see the RAM usage to raise at a certain point.
Just to clarify, this is not happening only with that particular post but with serveral.
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Chris Peterson
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05-30-07 06:19 PM - Post#45327
In response to Rutto
Wow you aren't kidding. The page takes quite awhile to load also. And it's not releasing the memory back after closing the tab.
Are you loading a lot of stuff in the background? Stylesheets and whatnot?
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Rutto
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05-31-07 03:53 AM - Post#45332
In response to Chris Peterson
Are you loading a lot of stuff in the background? Stylesheets and whatnot?
I'm going to check.
Anyway if I have things in background this should affect every page not only the ones with pictures.
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 greg
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05-31-07 06:16 AM - Post#45333
In response to Rutto
I just checked my site with some huge pics and the usage isn't even close to what you're seeing on your site. Strange.
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Rutto
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05-31-07 06:34 AM - Post#45334
In response to greg
Really, really strange.
I opened one of those posts and RAM usage was 140MB, than I replied from the quick reply box that bring me back to the same page and RAM usage decrease about 50MB... BUT after a while (doing nothing) the RAM usage raise again at 140MB.
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Chris Peterson
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05-31-07 09:07 AM - Post#45336
In response to Rutto
Did you find a solution? This morning I looked at it and it didn't spike the RAM usage on my system.
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Rutto
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05-31-07 10:26 AM - Post#45340
In response to Chris Peterson
No, currently I'm at work and I can't work on it. I'll look at it this evening.
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Rutto
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08-30-07 08:49 AM - Post#71562
In response to Rutto
After a long time I'm still here with this same issue 
Troubleshooting:
- Removed everything from inclusions
- Set original template
- Set original language
- Set Professional Skin
- Deacrivated sidebars
Still 140 MB when I look to a post in the photo album like this one:
http://www.inpiega.com/FusionBB/showtopi...
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Couchtomatoe
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08-30-07 09:49 AM - Post#71567
In response to Rutto
what happens when you load just that picture into ram remotely from your server? does it use about the same ammount of ram? trying to TS this.
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Rutto
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08-30-07 10:39 AM - Post#71568
In response to Couchtomatoe
Picture alone is fine.
I'm continuing the TS and now I discover something incredible: It's related to the Avatar of someone... If I deactivate avatars than the RAM usage is OK !!
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Rutto
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08-30-07 10:48 AM - Post#71569
In response to Rutto
Solved, one user was using an huge avatar.
This experience could be good for future troubleshooting: Deactivate signatures and deactivate avatars...
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Couchtomatoe
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08-30-07 10:55 AM - Post#71570
In response to Rutto
Hmmm the avatar was huge as in bytes? Hmm thought Fusion only allowed up to a certain ammount of bytes?
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Rutto
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Rutto
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Location: Milano (Italy)
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08-30-07 11:01 AM - Post#71572
In response to Rutto
500K is not that 'huge' but used as avatar rise RAM usage in Firefox up to 120 MB...
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Couchtomatoe
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08-30-07 12:38 PM - Post#71574
In response to Rutto
Ahh yeah we can;t control the external link size..
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Chris Peterson
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08-30-07 05:22 PM - Post#71576
In response to Couchtomatoe
500k avatar? Wow! LOL No wonder the RAM was getting eaten. Nice troubleshooting. 
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