19 May 2013 
Support Center » Knowledgebase » Troubleshooting
Knowledgebase Categories
The knowledgebase is organized into different categories; please select a category that you are interested in. You can also search the entire knowledgebase by entering keywords in the navigation bar beside this text.

 Articles
 Database Growing Too Fast
 If you notice your site database growing faster than it should, please check the following: If you leave the page caching feature turned on, make sure
 Fixing Who's Online Display Information
 When looking at the Online tab page details, you might notice that some of the displayed information is missing a space. The results might di
 Instant Emails Not Being Sent
 This has been an issue with Instant Subscriptions in version 1.0 and has been resolved in version 2.0. As a work around for 1.0, try the following:
 Post Attatchments Not Working
 If you get an error message, perhaps similar to the one below: There was a problem loading this page: The moving of uploaded file has faile
 Random Quotes have been added, but are not showing.
 If you've added quotes for the Random Quotes particle box, but they aren't showing up--please try the following suggestions: Clear the cache.
 Registration emails not being sent out
 If your installation of FusionBB doesn't seem to be sending out registration, 'Contact Us' (and etc.) emails--please check the following: Make sure
 Smiles Don't Show Up In Posts
 Problem: Members report that when they type in the punctuation code to make a smilie, the smilies sometimes show up and sometimes don't.
 Status Flags Not Showing Up
 Problem: I've specified status flags for some of my user groups, but the flags aren't showing up! This is an easy problem to fix: the mem
 Tips for Large Sites to Keep FusionBB Running Smoothly
 Sessions & Table Settings-Related The sessions table is used to track a users permissions and etc.. This allows their permission set to
 Users Age or Avatars Doesn't Show Up When Posting
 Problem: Users' age does not show up in their posts Seeing the user's age in their posts is dependent on whether they have chosen to share their birthday
 Users Birthday Doesn't Show Up in the Calendar
 If your users' birthdays aren't showing up in the calendar: Check that the users have checked the box to allow their birthdays to be shared with the forum community.
 Verification Email is Blank
 When new users register, they automatically receive a welcome email. When the email verification box is checked under configuration settings, they also receive a verification email.
 Back
 Login  
Email Address:
Password:
Remember Me:
 
 Main Categories
 Search
Home | Submit a Ticket | Knowledgebase | Downloads
Language:

Help Desk Software by Kayako eSupport v3.30.02