23 May 2013 
Support Center » Knowledgebase » Troubleshooting » Instant Emails Not Being Sent
 Instant Emails Not Being Sent
Article This has been an issue with Instant Subscriptions in version 1.0 and has been resolved in version 2.0.


As a work around for 1.0, try the following:


  • From the Admin area: (do all of the steps below. This is also known as Rutto's 'Click it all' tactic ;) )

    o Permissions >> Site check the Can subscribe to topics settings

    o Permissions >> Permissions Time Stamp check Update settings

    o Database >> Re-sync Data >> Permission Matrix

  • Save your changes.



    If you have tried the above-mentioned recommendations, but the instant emails are still not going out as expected:

  • There is one specific cron script for subscribed topics (This script sends the emails out.) Make sure that you have this script added to the management area.


    o To add this cron script, go to:


    Admin CP >> Cron Scheduler >> Add Cron Task

  • Once there, fill in the information such as the name you want for your cron script, the settings for when you want the cron to run, and whether you want a log file or not.

  • Under the Script to run: setting, click the drop-down menu and choose the
    topic_subscriptions.php option. Then click Proceed.

  • Your newly-added cron will begin running as scheduled.





(Thanks to Geffro, Rutto, Ted_G, Dave, & FusionBB Developer Josh Pettit for the info about the cron script addition. )




Article Details
Article ID: 39
Created On: 28 Oct 2008 2:03 AM

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